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Travel and Hospitality Lights Another Fire For Latin America BPO

A recent report in the Economic Times noted that India’s business process outsourcing (BPO) sector had been given a boost through the emergence of interest from new sectors such as travel and hospitality, and e-commerce. The report indicated that India’s BPO industry had been dependent on telecommunications providers, but the new sectors had ...
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What Makes Continuous Innovation in BPO So Difficult?

The promise of ongoing innovation is often one of the primary reasons companies consider business process outsourcing (BPO). Each BPO provider’s marketing heavily touts their ability to drive constant, positive change for their clients, leveraging their industry and process experience and learnings from the myriad of engagements they support. The ...
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At 2014 WCIT in Guadalajara, Mexico Aims for #2 in 2014

Mexico aims to be the world’s second biggest provider of Information Technology services by 2024 federal Economic Secretary Ildefonso Guajardo Villarreal announced at the 2014 World Congress on Information Technology (WCIT) in Guadalajara on Monday.  
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One of Intugo’s propositions is that you have control of all operations.

As the following graphic shows, globally, control is one of the main obstacles to do outsourcing. Operations at your control, is one of Intugo’s value propositions.
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